Privacy
Privacy Policy
This policy explains which personal data may be processed when you use cooltrade.si, for what purposes, on which legal basis, and what rights you have under the GDPR.
Data controller
Scope of processing
This website is informational. It does not provide user registration, online purchasing, contact form submission, or user accounts. We do not use analytics or advertising trackers.
During a normal visit, technical data may be processed automatically, such as IP address, access date and time, requested page, browser and device information, and server security logs.
Purpose and legal basis
Technical data is processed to provide, secure, maintain, and troubleshoot the website. The legal basis is our legitimate interest in operating a secure and functional website.
If you contact us by email or phone, we process the information you provide to respond to your request, communicate with you, or manage a pre-contractual or business relationship.
Hosting and technical providers
The website is hosted by an external hosting provider. The provider may process technical server data and security logs as part of delivering the service. We do not use the provider for marketing profiling of visitors.
External services on the website
We use Google Fonts for typography. When fonts are loaded, technical data such as your IP address may be transmitted to Google.
The contact section includes an embedded OpenStreetMap map. When the map loads, content is requested from OpenStreetMap, which may process technical visit data and use its own storage technologies.
Data sharing
We do not sell personal data and do not share it with advertising networks. Data may be processed by technical providers that enable the operation of the website, or where required by law.
Retention
Technical logs are kept only as long as needed for security, diagnostics, and website operation, or according to the hosting provider's settings. Communications are kept as long as needed to respond, manage business communication, or comply with legal obligations.
Your rights
Under the GDPR, you may request access, rectification, erasure, restriction of processing, data portability, or object to processing where the legal conditions are met.
You can send a request to info@cooltrade.si. If you believe your data is not handled in accordance with applicable rules, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia.